Everything You Need to Know About the MCZ Stove Warranty

When you purchase an MCZ stove, you’re not just buying a heating appliance—you’re investing in quality, innovation, and reliability. We’re so confident in the durability and performance of MCZ stoves that we back them with a comprehensive warranty, ensuring your peace of mind. While we don’t expect your stove to fail, our warranty is there to provide extra reassurance, proving our commitment to long-lasting quality and customer satisfaction.

What Does the MCZ Warranty Cover?

The MCZ warranty offers 2 years of coverage, which includes:

  • Year 1: Both parts and labor are covered, ensuring that if something goes wrong, you’re fully supported.

  • Year 2: Parts-only coverage remains in place, protecting you against any potential issues that may arise.

Additionally, we offer an optional extended warranty, allowing you to extend coverage for parts up to 4 years. This solid warranty period reflects MCZ’s commitment to quality and customer satisfaction, ensuring your stove operates efficiently and reliably during its early years.

What Isn’t Covered?

Like all appliances, some parts naturally wear over time. These include:

  • Glass panels

  • Seals and gaskets

  • Firebricks

  • Paint finishes

Additionally, improper installation, incorrect fuel use, or lack of maintenance can void the warranty—so it’s important to follow MCZ’s installation and servicing guidelines.

How to Make a Warranty Claim

If you need assistance, simply contact your MCZ retailer or dealer. Keep your proof of purchase and servicing records handy to ensure a smooth claim process.

Why Choose an MCZ Stove?

We believe in the quality and durability of our stoves—that’s why we confidently offer this warranty. With proper care, an MCZ stove will provide warmth, efficiency, and reliability for years to come.

For more details, speak to your MCZ dealer today!

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